KNOWLEDGE BASE AI

Your documents become
an always-on assistant.

The agent reads, understands and indexes your documents. Your team and your clients get precise answers in natural language — with cited sources — in seconds.

Request a demo → Explore plans
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THE CONTEXT

AI answers.
Your team focuses on value.

📚
Scattered information
Manuals, procedures, catalogues, emails: company knowledge is fragmented across files, folders and individual memories. Retrieving it takes time.
⏱️
Slow responses
Every repetitive request to the team consumes valuable time. AI answers the same questions in seconds, 24 hours a day.
🔄
Documents that change
Prices, procedures and regulations are updated continuously. The agent learns from new documents automatically, with no manual maintenance.
Knowledge Base AI illustration: the AI assistant learns who you are and only answers with what you teach it, available 24/7 on any channel
HOW THE TECHNOLOGY WORKS

RAG: the AI that cites sources
doesn't make up answers.

AI Evolution's Knowledge Base AI is built on RAG technology — Retrieval-Augmented Generation. Instead of relying on the model's internal memory (which can be inaccurate or outdated), the agent first searches your documents, retrieves the relevant passages and constructs an answer based on verifiable sources.

The process is transparent: every answer includes the reference to the source document — page, paragraph, file name. The team can verify the origin with one click. No black box, no hallucinations.

Documents are indexed once and updated automatically every time you upload a new file. The agent is always aligned with the latest version of procedures, price lists, regulations. No manual maintenance.

According to the Gartner 2024 report on enterprise productivity, companies that implement intelligent knowledge bases reduce by 40% the time spent searching for internal information. The freed time is redirected to high-value activities.

40%
of internal search time eliminated
Source: Gartner 2024
< 3s
average agent response time on complex queries
AI Evolution deployment average
99.5%
guaranteed uptime in the Professional plan
Contractual SLA
THE PLANS

Three service tiers.
One goal: answers always ready.

K
KB Starter
For teams up to 20 people
K
KB Business
For growing organisations
MOST POPULAR
K
KB Professional
For large organisations
Capacity
Indexed pages 200 500 2,000
Monthly queries included 1,000 3,000 5,000
Document updates Monthly Weekly Real-time
Channels
Supported channels 1 2 Unlimited
Web widget ✓ ✓ ✓
WhatsApp / Telegram — ✓ ✓
Dedicated API — — ✓
Quality & Support
Source citation in answers ✓ ✓ ✓
Statistics dashboard Basic Advanced + reports Full
Support Email 48h Priority 24h Dedicated 4h
Uptime SLA — 96% 96%
Custom UI/UX — — ✓
Pricing
One-time setup €800 €1,500 €2,500
Monthly fee €149/month €399/month €799/month
Extra queries (1000) €69 €86 €99
Start with Starter → Choose Business → Contact us →

Extra queries: beyond the included limit, €0.05 per additional query. You receive an automatic alert at 80% of your monthly limit — no billing surprises.

Want to see the agent answer
on your own documents?

We run a live demo in 30 minutes. We load a sample of your documents and show the agent in action on your real context.

Book the demo

Free  ·  No commitment  ·  30 minutes

THE PROCESS

From documents to answers
in less than 48 hours.

📁
01
Document upload
You upload your files (PDF, Word, Excel, websites, Google Drive). The agent receives them and begins indexing.
🧠
02
Intelligent indexing
The agent analyzes, splits and vectorizes every document. It understands context, not just keywords.
🔌
03
Channel setup
We activate the widget on your site, the bot on WhatsApp or Telegram, or the API for custom integrations.
✅
04
Test & validation
We ask the system real questions together with your team. We verify answer quality before go-live.
🚀
05
Go-live & monitoring
The agent goes live. The dashboard shows queries, answers and improvement areas in real time.
TARGET MARKET

Ideal for those with documents
and a need for instant answers.

Knowledge Base AI works wherever there is structured information to consult quickly. The agent transforms every archive into a living, queryable resource.

⚖️
Law firms & compliance
Contracts, regulations, case law.
Target:
Lawyers, compliance officers, in-house legal teams.
🏢
HR & Operations
Company policies, procedures, handbooks, benefits.
Target:
HR managers, employees, line managers.
🛠️
Technical support & after-sales
Manuals, product sheets, troubleshooting.
Target:
Support teams, technicians, customers.
🏪
Retail & E-commerce
Product catalogues, FAQs, return policies.
Target:
Customer care, sales agents, end customers.

Your use case isn't listed? Let's talk — Knowledge Base AI adapts to any document archive.

THE VALUE

Less time lost,
more value generated.

40%
of internal search time reclaimed by the team
24/7
agent availability at no additional cost
48h
from document upload to live system

Results vary based on document volume and query complexity. Times indicated refer to standard deployments.

GLOSSARY

Key terms
in Knowledge Base AI.

RAG — Retrieval-Augmented Generation
Technology that combines document search with natural language generation. The agent first retrieves relevant passages from your files, then constructs a coherent, cited answer. It eliminates the "hallucinations" typical of standard AI models.
Vectorization (embedding)
The process by which every document is converted into a mathematical representation that captures semantic meaning. It allows the agent to find related information even when the exact words don't match.
Source citation
Every agent answer includes the precise reference to the document, page and paragraph from which the information was extracted. This guarantees verifiability and transparency, eliminating the risk of invented answers.
Web widget
A JavaScript component that integrates into any website or web application with a few lines of code. It appears as a chat in the corner of the site and allows users to ask questions directly.
Query
A single question asked of the agent. The monthly query count determines the most suitable pricing plan. One query corresponds to one complete request with its response.
Real-time update
Mode available in the Professional plan where every newly uploaded document is immediately indexed and made available to the agent. No manual update or scheduled wait required.
FREQUENTLY ASKED QUESTIONS

Have questions about Knowledge Base AI?

How it works

PDF, Word, Excel, PowerPoint, web pages, Google Drive and Notion. Any structured text can be indexed. For proprietary formats or company databases, a custom integration is available in the Professional plan.

The agent answers only based on the uploaded documents and always cites the source. If the information is not present in the documents, it explicitly states this instead of making something up. This RAG approach drastically reduces inaccurate responses.

Yes. Permissions can be configured by user type: some documents available only to employees, others to customers as well. Segmentation is configurable at folder or individual file level.

Integration & security

Yes. Documents are indexed on client-dedicated infrastructure and are not shared with other systems or used to train public models. Processing is documented and GDPR compliant.

The Starter plan is live within 24-48 hours of signing. Business and Professional plans require 3-5 days for full channel configuration and custom training.

Yes, via dedicated API (Professional plan) or webhook. The agent can be integrated into HubSpot, Salesforce, Zendesk, or any system with open APIs.

Ready to turn your documents
into instant answers?

Start with a free 30-minute demo. We load your documents and show the agent at work on your real context.

Book the free demo →

Free · 30 minutes · No commitment